FleetNation Privacy Policy

Last Updated: February 20, 2025

FleetNation ("Company" or "We") respects your privacy. This Privacy Policy ("Policy") describes the types of information we may collect from you or that you may provide when you visit our website https://fleetnation.com ("Website"), use our mobile applications, or visit our physical locations, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Scope of This Policy

This Policy applies to information we collect:

  • On our Website and through our mobile applications.
  • In email, text, and other electronic messages between you and our Website.
  • When you interact with our advertising and applications on third-party websites and services.
  • At our physical locations.
  • Through any mobile and desktop applications you download from our Website, which provide dedicated non-browser-based interaction.

Please read this Policy carefully to understand our policies and practices regarding your information. This Policy may change from time to time, so please check periodically for updates. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@fleetnation.com.

Information We Collect and How We Collect It

We collect several types of information from and about users of our Website, including:

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information provided by filling in forms on our Website, including information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services.
  • Records and copies of your correspondence with us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Website and of the fulfillment of your orders.
  • Your search queries on the Website.
  • Employment-related information if you apply for a job with us.

Categories of Personal Information

  • Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers.
  • Customer Records: Name, signature, address, telephone number, employment history, payment information.
  • Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing histories.
  • Internet Activity: Browsing history, search history, information regarding interaction with our Website or advertisements.
  • Geolocation Data: Physical location or movements when enabled.
  • Professional Information: Current or past job history if you apply for employment.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for automatic data collection may include:

  • Cookies (or browser cookies): A cookie is a small file placed on your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website.
  • Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website.
  • Web Beacons: Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users who have visited those pages or opened an email and for other related website statistics.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account.
  • To carry out our obligations and enforce our rights arising from any contracts.
  • To notify you about changes to our Website or any products or services we offer.
  • To allow you to participate in interactive features on our Website.
  • To conduct research and analysis to improve our products and services.
  • For testing, research, analysis, and product development.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our terms of use and other agreements.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of FleetNation, our customers, or others.

Your Rights and Choices

Access to Your Personal Information

You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at privacy@fleetnation.com to request access to, correct or delete any personal information that you have provided to us.

Your California Privacy Rights

If you are a California resident, you have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). Please contact us for more information about your specific rights.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Messaging Privacy Policy

If you choose to receive text messages from FleetNation, the following specific privacy terms apply:

No mobile information will be shared with any third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties.

If you wish to be removed from receiving future communications, you can opt out at any time by texting STOP or contacting us at support@fleetnation.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

FleetNation LLC
365 Epley Drive, Yuba City, CA 95991
Phone: 1-530-237-1233